When we receive a completed application form (form 16), we will do an assessment to determine whether you are over-indebted. (When, after you have deducted your essential living expenses from your nett salary, and you have less cash left over to cover the instalments of your total debt.)

We will do a credit check as required by the NCA to determine and advise whether there are any accounts that you may not have included on the application.

If over-indebted we will notify your credit providers, the credit bureaus and NCR of your successful application for debt review.  Your credit providers will update their system indicating that you are under debt review.

We will assess your budget to determine whether there are areas where you can save money which will increase your monthly rehabilitation amount.  This will also help towards paying off your debt in the shortest possible time.

Your credit providers will send us updated balances on your accounts which we will use to do a repayment proposal.  Once we have done the repayment proposal we will send it to you along with the budget for you to approve and send back. 

The repayment proposal will be sent to each of your credit providers along with your budget for consent.

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